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Peace, Agebe Sunday

Department of Banking and Finance, Faculty of Management Sciences, University of Jos.

1 Publication

Publications 1

1
Research Article Vol. 1, Issue 1

Artificial Intelligence and Customers’ Experience among Deposit Money Banks in Nigeria

Irmiya, Solomon Reuben*, Umeh, Uche John, Kushi Micheal, Peace, Agebe Sunday, Anyit Solomon Danjuma, Enoch Oladipo

Lingering issues of slow response to services, inconsistent quality of service delivery, and limited personalization have combined to heighten the concern about the ability of banks to meet the rising digital expectations of their customers. It is in response to these concerns that the study assessed the influence of Artificial Intelligence appl...

Dec, 2025 Vol. 1, Issue 1
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